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Hope Kelly, born July 7, 1991, in Kingston, PA, is a strategic business consultant and founder of Clarity House. With 15+ years of experience in eCommerce, healthcare, & politics, she specializes in operational efficiency and team collaboration.

Hope Kelly


Country: Long Beach, California, USA

Occupation: Director of Client Services

Education: West Side Career and Technology Center | Full Sail University | Arizona State University

Early Life & Education

Hope Kelly was born into the serene environs of Kingston, Pennsylvania, and raised in the neighboring community of Exeter. An intrinsic curiosity and a penchant for the arts and technological pursuits marked her childhood. This blend of interests was a precursor to her career, straddling creative design and strategic business analysis.

Her educational journey in multimedia technologies commenced at West Side Career and Technology Center. Here, under the guidance of a visionary instructor, Hope embraced the concept that art and technology are complementary, not discrete disciplines. This formative experience laid the groundwork for her future endeavors, blending creative design with technological applications.

As she progressed in her education, Hope attended Full Sail University, where she majored in graphic design. She later expanded her academic horizon by pursuing Business Data Analytics at Arizona State University. Throughout her academic career, Hope preferred real-world experiences over traditional classroom learning. This approach led her to glean substantial business insights from direct mentorship and hands-on roles early in her career. Particularly influential were the company Controller at her first job and the COO of her startup; both introduced her to the nuances of small business operations and strategic financial management.

Career

Hope began her professional journey in an unexpected sector, working for an eCommerce company specializing in clawfoot bathtubs. She managed various responsibilities in this role, from vendor relations to in-house photography. Although this job did not directly align with her ultimate career focus, it provided a comprehensive foundation in supply chain management, customer relations, and operational logistics.

Her career trajectory took a significant turn when she joined a startup as the director of operations, providing critical COVID-19 response services to the Los Angeles Unified School District (LAUSD) Charter Schools. In this capacity, Hope managed complex logistics, devised strategic and operational policies, and ensured compliance with public health regulations during a globally tumultuous time. Her leadership facilitated essential services and optimized departmental collaborations to maintain continuity in education.

Entrepreneurial Venture: Clarity House

Founded: January 2023

Mission: Hope recognized a niche for strategic business consulting focused on enhancing operational efficiency and founded Clarity House. Her consultancy emphasizes the importance of refined processes and robust team dynamics for organizational success. Clarity House specializes in change management, process optimization, and fostering cross-functional team collaboration. 

Hope’s philosophy behind Clarity House is simple: “Great businesses aren’t built on ideas alone—they thrive on well-executed processes and cohesive teams.” Her consultancy works with businesses to streamline operations, improve department communication, and create sustainable, scalable workflows.

Early Life & Education

Hope Kelly was born into the serene environs of Kingston, Pennsylvania, and raised in the neighboring community of Exeter. An intrinsic curiosity and a penchant for the arts and technological pursuits marked her childhood. This blend of interests was a precursor to her career, straddling creative design and strategic business analysis.

Her educational journey in multimedia technologies commenced at West Side Career and Technology Center. Here, under the guidance of a visionary instructor, Hope embraced the concept that art and technology are complementary, not discrete disciplines. This formative experience laid the groundwork for her future endeavors, blending creative design with technological applications.

As she progressed in her education, Hope attended Full Sail University, where she majored in graphic design. She later expanded her academic horizon by pursuing Business Data Analytics at Arizona State University. Throughout her academic career, Hope preferred real-world experiences over traditional classroom learning. This approach led her to glean substantial business insights from direct mentorship and hands-on roles early in her career. Particularly influential were the company Controller at her first job and the COO of her startup; both introduced her to the nuances of small business operations and strategic financial management.

Career

Hope began her professional journey in an unexpected sector, working for an eCommerce company specializing in clawfoot bathtubs. She managed various responsibilities in this role, from vendor relations to in-house photography. Although this job did not directly align with her ultimate career focus, it provided a comprehensive foundation in supply chain management, customer relations, and operational logistics.

Her career trajectory took a significant turn when she joined a startup as the director of operations, providing critical COVID-19 response services to the Los Angeles Unified School District (LAUSD) Charter Schools. In this capacity, Hope managed complex logistics, devised strategic and operational policies, and ensured compliance with public health regulations during a globally tumultuous time. Her leadership facilitated essential services and optimized departmental collaborations to maintain continuity in education.

Entrepreneurial Venture: Clarity House

Founded: January 2023

Mission: Hope recognized a niche for strategic business consulting focused on enhancing operational efficiency and founded Clarity House. Her consultancy emphasizes the importance of refined processes and robust team dynamics for organizational success. Clarity House specializes in change management, process optimization, and fostering cross-functional team collaboration. 

Hope’s philosophy behind Clarity House is simple: “Great businesses aren’t built on ideas alone—they thrive on well-executed processes and cohesive teams.” Her consultancy works with businesses to streamline operations, improve department communication, and create sustainable, scalable workflows.

Notable Projects & Achievements

Hope’s diverse project portfolio includes: 

Forage: Led a cross-functional team to revamp the customer journey from sales to onboarding, significantly improving client retention and satisfaction.

CoVerify: Overseeing an operational overhaul amid the COVID-19 pandemic, ensuring regulatory compliance and operational efficiency.

Empower Project: Collaborating with the Democratic Congressional Campaign Committee to devise a relational organizing strategy for several key districts in the 2024 General Election to bolster grassroots political participation.

These projects exemplify Hope’s capacity to adapt her skills across various industries, applying her extensive knowledge to enhance technology, healthcare, education, and political sectors.

Industry Impact

With over 15 years of professional experience in diverse roles and sectors, five in management, covering eCommerce, service industries, technology, and politics, Hope has built a reputation as a forward-thinking leader and an expert in operational strategy. Her work is characterized by her analytical and data-driven approach to decision-making and her focus on automation, process efficiency, and team dynamics. Instead of being tied to a single industry, she thrives in high-impact roles that require strategic thinking and cross-disciplinary collaboration.

Awards & Recognition

Hope’s early career excellence in media production has been acknowledged with several prestigious industry  awards, including:

  • SkillsUSA PA Television Production – 2x Gold Medalist
  • SkillsUSA National Television Production – Ranked 8th in the U.S.

These accolades reflect her commitment to excellence.

Personal Life

Hope bakes, hikes, and power lifts outside her professional life, constantly challenging herself with new recipes and physical goals. She is actively involved in political organizing, using her skills to promote civic engagement and grassroots advocacy.

Hope currently lives in Long Beach, California, with her dog, Cecelia (“Cece”). She enjoys the dynamic blend of professional challenges and personal pursuits that define her life.

Publications & Thought Leadership

Hope contributes to the professional community through involvement in organizations like Women in Technology International (WITI), AnitaB.org, and the Data Liberation Alliance. Through these affiliations, she has demonstrated commitment to mentoring, thought leadership, supporting emerging leaders, and advocating for ethical data practices.

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